CloudM is an award-winning SaaS company whose humble beginnings in Manchester have grown into a global business in just a few short years.

The CloudM platform is designed to help our customers get the most out of SaaS applications like Microsoft 365 and Google Workspace, automating time-consuming tasks like IT admin, onboarding & offboarding, archiving, and migrations.

Our SaaS data management platform has been used by over 35,000 customers in 107 countries including the likes of LinkedIn, Uber, Netflix, Booking.com, and Spotify.

We have a brilliant team of more than 70 people in locations across the UK and Europe. We are still growing, and that means we need more brilliant people who share our ambition to join our team.

Join the Cloud revolution. Join CloudM.

Role Overview:

We are looking for a hands-on RevOps Admin to own and develop our Salesforce and HubSpot platforms. You will make sure data is accurate and useful, processes are clear and consistent, and teams have the tools and insights they need to do their best work. As part of the Revenue Operations Function, you will partner closely with Sales, Marketing, Customer Success and Finance, supporting the full customer journey from lead to renewal with thoughtful configuration, reporting, and enablement.

This role suits someone who enjoys improving systems, asking clarifying questions to understand objectives, analysing what is currently available, and providing practical insights. You will not only deliver reports and dashboards but also explain how to access, edit, and use them effectively.

Responsibilities:

Administration and governance: Manage users, permissions, roles, objects, fields, page layouts, validation rules, flows and routine maintenance across Salesforce and HubSpot. Carry out regular data audits, de duplication and health checks.

Process design and enablement: Work with stakeholders to refine lead capture, scoring and routing, lifecycle stages, opportunity stages, renewals, and handoffs between teams. Keep process documentation clear and current.

Reporting and insights: Build and maintain dashboards and reports for pipeline, campaign performance, funnel conversion, renewals, and adoption. Share practical insights and suggestions to improve outcomes.

Integrations and automation: Maintain and improve the Salesforce to HubSpot sync. Support connections with tools such as finance, support, product analytics and BI. Identify automation opportunities that remove manual work and reduce errors.

Training and support: Provide first line support for users. Create simple guides, how to videos and run drop in sessions. Promote good data habits and consistent use of the systems.

Change management: Plan and deliver small to medium changes with clear testing and communication. Gather feedback and measure impact.

Skills and Experience:

Key Skills

2-4 years working with CRM platforms in a B2B environment, preferably SaaS focussed

Practical experience administering Salesforce and HubSpot

Good understanding of sales and marketing workflows from lead to customer and renewal

Confidence building reports and dashboards, with the ability to ask clarifying questions, understand the use case, and provide insights rather than just numbers

Care for data quality and detail with a friendly problem solving approach

Strong communication skills with the ability to work well with colleagues at every level

Desirable Skills

Salesforce Administrator and/or HubSpot certifications

Experience with integrations and connectors such as native sync, middleware or APIs

Exposure to Customer Success processes and renewal forecasting

Knowledge or experience working with Asana or similar project management tools

CloudM Culture:

We are a company consisting of old hands and new faces, all with a passion for technology’s power to simplify. We are developers, designers, marketers and innovators. We are constantly trying new things, and sometimes getting it wrong. Which is good, as innovation never came from perfection. We work quickly to keep pace with the industry we’re in. We’re proactive, not reactive, and have been that way since day one.

Our core values are key to everything we do:

🚀 Innovate & Inspire - We move fast; achieving results through focused, proactive problem-solving.

👥 Connect & Collaborate - We recognise the power of synergy, teamwork and inclusivity in reaching our goals.

🫶🏼 Respect & Recognise - We celebrate each individual's contribution, fostering a culture of trust and recognition.

But most importantly we’re a team. Here at CloudM, it’s about balance. As long as you’re driven, ambitious and can get the job done we will respect the outside lives of our employees. That’s why everybody gets their birthday off (plus unlimited leave), cheap gym access, private healthcare, and plenty more.

CloudM is a remote-first organisation. This means we are not limited to one geographical location. We are committed to attracting and developing a diverse workforce, seeing individual differences as opportunities for innovation and growth. Our company is about culture-add, not culture-fit. 

What CloudM can offer you:

• Private healthcare including dental and optical care 🦷
• Company contributed pension (matched up to 5%) 💷
• Unlimited paid holiday 🌴
• Flexible working - we ask that you work during core hours (10-4) to help with collaboration, but outside of that you can work when suits you 😊
• 10 paid sick days 🤧
• Death in service, 4 times your annual salary 💔
• Employee Assistance Program (EAP) 📞
• Tech scheme (Salary sacrifice, CloudM can loan you up to £1,000.00 for tech equipment) 📱
• 10 Time to Learn days 🎓
• Birthdays off 🎁
• Opportunity to develop within a fast-growing tech business with an ambitious year-on-year growth trajectory 📈
• Market-leading parental leave policies 👶🏽
• Various wellbeing initiatives 🧘🏽‍♀️
• Exclusive access to discounts & rewards💸
• High-spec equipment (laptops, phones, etc.) 💻
• Working from home equipment budget 🏠

Location:

Remote-based role. However, within commutable distance to Manchester would be desirable for the odd team-building activity / meeting.

Environmental & Social Responsibility:

Our business strives to progress our industry as a whole by treating our employees, community, and environment with respect.

We expect that all of our employees play their part in our social progression plans, whether that’s being part of our Culture Innovation Pod, playing a part in our DEI initiatives, participating in a charity support day, or simply following our advice on buying locally and considering the environment when booking a hotel or restaurant. Every bit counts.

Diversity and Inclusion Statement:

At CloudM, we look after each other and support everyone on our team. We are proud of our people-centred culture; our diversity brings us innovation and our commitment to inclusion drives us forward.

Apply Now:

If you share these values and would be interested in joining one of our teams, get in touch today!

Please use the link below to apply 🚀