CloudM is an award-winning SaaS company whose humble beginnings in Manchester have grown into a global business in just a few short years.

The CloudM platform is designed to help our customers get the most out of SaaS applications like Microsoft 365 and Google Workspace, automating time-consuming tasks like IT admin, onboarding & offboarding, archiving, and migrations.

Our SaaS data management platform has been used by over 35,000 customers in 107 countries including the likes of LinkedIn, Uber, Netflix, Booking.com, and Spotify.

We have a brilliant team of more than 70 people in Manchester, Europe, and USA. We are still growing, and that means we need more brilliant people who share our ambition to join our team.

Join the Cloud revolution. Join CloudM.

Role Overview:

As a Product Manager at CloudM you will own and be responsible for your product’s end-to-end success. This includes defining the product strategy, delivering that strategy and then continuing to learn from it and refine it. The successful candidate will be a charismatic leader who is technical enough to gain the trust of the development team but also commercially minded enough to drive business value from their product.

CloudM are using the Shape Up methodology popularised by Basecamp across their product division and the organisation is built around creating empowered product teams. You will report directly to the Head of Product and have a big say in the future success of this rapidly growing SaaS business. 

Responsibilities:

Form the strategy for the product(s) you own and engage teams and stakeholders in the development of it over time.

Communicate and define key initiatives and milestones to internal and external stakeholders.

Represent customers and users and focus on their needs throughout the delivery process.

Proactively monitor competitor products and market trends to improve your own product(s).

Collaborate with Product Marketing on positioning your product(s).

From time to time manage technical relationships with key vendors, customers and partners.

Write clear user stories for all new features before they move into development and work closely with Lead Developers to ensure their timely delivery.

Maintain FAQs and Knowledge Base for your product(s).

Own data and reporting for your product(s).  

Skills and Experience:

Key Skills

2+ years experience as a Product Manager within a SaaS or similar type organisation.

First-class written and verbal communication skills with stakeholders at all levels. 

Evidence of working with development, sales and marketing teams to successfully monetise a product. 

Experience of working on and launching B2B software applications.

Knowledge of agile product development best practices.

Experience conducting user interviews, gathering feedback and gleaning insights to inform further development.

Ability to work in a fast-paced entrepreneurial environment with a “doer” mindset. 

Desirable Skills

Any experience or exposure to the Shape Up methodology.

UX methodologies.

Technical knowledge of Google Workspace. 

CloudM Culture:

We are a company consisting of old hands and new faces, all with a passion for technology’s power to simplify. We are developers, designers, marketers and innovators.

We are constantly trying new things, and sometimes getting it wrong. Which is good, as innovation never came from perfection. We work quickly to keep pace with the industry we’re in. We’re proactive, not reactive, and have been that way since day one. We want to have the answers when our customers ask us questions.

CloudM is a remote-first organisation. This means we are not limited to one geographical location. We are committed to attracting and developing a diverse workforce, seeing individual differences as opportunities for innovation and growth. Our company is about culture-add, not culture-fit.

Our DE&I (Diversity, Equity and Inclusion) strategy is ingrained in everything we do here at CloudM. From recruitment and employee engagement to our EVP (Employee Value Proposition). We use gender bias decoders to check our job listings are inclusive and post on LGBTQ+ and neurodiverse job boards for our recruitment. Our EVP includes flexible working hours (we believe flexible working should be the norm, not the exception), generous family leave pay (commonly known as maternity/paternity/adoption leave), EAP (Employee Assistance Program) and mental health first aiders. All of this helps with our team’s work-life balance, removing barriers to childcare or caring for relatives and pets. Our team can do the school run or even go to the gym in the middle of the day. We are trying to build a culture of flexibility and inclusivity for the long term.

What CloudM can offer you:

• Private healthcare including dental and optical care 🦷
• Company contributed pension (matched up to 5%) 💷
• Unlimited paid holiday 🌴
• Flexible working - we ask that you work during core hours (10-4) to help with collaboration, but outside of that you can work when suits you 😊
• 10 paid sick days 🤧
• Death in service, 4 times your annual salary 💔
• Employee Assistance Program (EAP) 📞
• Cycle to work scheme 🚲
• Tech scheme (Salary sacrifice, CloudM can loan you up to £1,000.00 for tech equipment) 📱
• Paid certifications and qualifications 🎓
• Birthdays off 🎁
• Financial wellbeing advisor 💸
• Opportunity to develop within a fast-growing tech business with an ambitious year-on-year growth trajectory 📈
• Market-leading parental leave policies 👶🏽
• Various wellbeing initiatives 🧘🏽‍♀️
• Exclusive access to discounts & rewards programs, including Gym membership 💸
• High-spec equipment (laptops, phones, etc.) 💻
• Working from home equipment budget 🏠

Location:

Remote-based role. However, within commutable distance to Manchester would be desirable for the odd team-building activity / meeting.

Environmental & Social Responsibility:

Our business strives to progress our industry as a whole and are using the B Corporation framework to continuously build on how we can treat our employees, community and environment with respect.

We expect that all of our employees play their part in our social progression plans, whether that’s leading the environmental board, playing a part in the DEI community, participating in a charity support day or simply just following our advice on buying locally and considering the environment when booking a hotel or restaurant. Every bit counts.

Apply Now:

If you are interested in joining one of our teams, get in touch today!

Please send an email including your CV to careers@cloudm.io