CloudM is an award-winning SaaS company whose humble beginnings in Manchester have grown into a global business in just a few short years.

The CloudM platform is designed to help our customers get the most out of SaaS applications like Microsoft 365 and Google Workspace, automating time-consuming tasks like IT admin, onboarding & offboarding, archiving, and migrations.

Our SaaS data management platform has been used by over 35,000 customers in 107 countries including the likes of LinkedIn, Uber, Netflix, Booking.com, and Spotify.

We have a brilliant team of more than 70 people in Manchester, Europe, and USA. We are still growing, and that means we need more brilliant people who share our ambition to join our team.

Join the Cloud revolution. Join CloudM.

Role Overview:

The Director of Product & Technology is a critical leadership role responsible for driving the overall product vision, strategy, and execution, as well as overseeing the technology roadmap and implementation. They will be responsible for aligning technology initiatives with business goals and ensuring the company is innovating and a leader within its industry.

This role will report directly to the Managing Director and will be a key member of the senior leadership team. The ideal candidate is a strategic thinker with technical expertise, and leadership skills to manage cross-functional teams. They possess strong leadership skills, a deep understanding of technology trends, and a passion for delivering exceptional user experiences.

Responsibilities:

Product Strategy & Vision: Define and champion the overall product vision, strategy, and roadmap, aligned with the company's business objectives. Conduct market research, competitive analysis, and customer feedback analysis to identify opportunities and inform product decisions.

Product Development & Execution: Lead the product development lifecycle from ideation to launch, including requirements gathering, design, development, testing, and deployment. Collaborate closely with engineering, design, marketing, and sales teams to ensure seamless execution.

Technology Leadership: Develop and execute the technology strategy, ensuring it supports the product roadmap and business needs. Oversee the selection, implementation, and maintenance of technology infrastructure and platforms.

Team Leadership & Development: Lead, mentor, and develop a high-performing product and technology team. Foster a culture of innovation, collaboration, and continuous improvement.

Budget Management: Manage the product and technology budgets effectively, ensuring resources are allocated strategically to maximize ROI.

Stakeholder Management: Build and maintain strong relationships with key stakeholders, including executive leadership, investors, customers, and partners.

Performance Measurement: Define and track key performance indicators (KPIs) to measure the success of product and technology initiatives. Analyze data and identify areas for improvement.

Market Awareness: Understanding of industry trends, emerging technologies, and competitive landscape. Identify opportunities to leverage new technologies to enhance the product offering.

Regulatory Compliance: Ensure all product and technology initiatives comply with relevant regulations and industry standards.

Overall success in the role is defined as;
 Product Success: Increased market share, revenue, user growth/engagement, customer satisfaction (CSAT/NPS), product adoption, and on-time roadmap delivery.

Technology Success: Robust infrastructure (uptime, performance, security), innovation/agility, cost optimization, high-performing team, and security/compliance.

Leadership Success: Building a high-performing team, effective cross-functional collaboration, clear stakeholder communication, and strategic thinking with strong execution.

Skills and Experience:

Key Skills 

10+ years of experience in product and technology leadership roles, with a proven track record of success.

Deep understanding of software development methodologies (Shape Up, Agile, Waterfall, etc.).

Strong technical acumen and understanding of various technologies.

Experience building and scaling SaaS products is highly desirable.

Excellent leadership, communication, and interpersonal skills.

Strong analytical and problem-solving skills.

Ability to think strategically and execute tactically.

Passion for delivering exceptional user experiences.

Desirable Skills

Experience with Google Workspace or Microsoft 365.

CloudM Culture:

We are a company consisting of old hands and new faces, all with a passion for technology’s power to simplify. We are developers, designers, marketers and innovators.

We are constantly trying new things, and sometimes getting it wrong. Which is good, as innovation never came from perfection. We work quickly to keep pace with the industry we’re in. We’re proactive, not reactive, and have been that way since day one. We want to have the answers when our customers ask us questions.

CloudM is a remote-first organisation. This means we are not limited to one geographical location. We are committed to attracting and developing a diverse workforce, seeing individual differences as opportunities for innovation and growth. Our company is about culture-add, not culture-fit.

Our DE&I (Diversity, Equity and Inclusion) strategy is ingrained in everything we do here at CloudM. From recruitment and employee engagement to our EVP (Employee Value Proposition). We use gender bias decoders to check our job listings are inclusive and post on LGBTQ+ and neurodiverse job boards for our recruitment. Our EVP includes flexible working hours (we believe flexible working should be the norm, not the exception), generous family leave pay (commonly known as maternity/paternity/adoption leave), EAP (Employee Assistance Program) and mental health first aiders. All of this helps with our team’s work-life balance, removing barriers to childcare or caring for relatives and pets. Our team can do the school run or even go to the gym in the middle of the day. We are trying to build a culture of flexibility and inclusivity for the long term.

What CloudM can offer you:

• Private healthcare including dental and optical care 🦷
• Company contributed pension (matched up to 5%) 💷
• Unlimited paid holiday 🌴
• Flexible working - we ask that you work during core hours (10-4) to help with collaboration, but outside of that you can work when suits you 😊
• 10 paid sick days 🤧
• Death in service, 4 times your annual salary 💔
• Employee Assistance Program (EAP) 📞
• Tech scheme (Salary sacrifice, CloudM can loan you up to £1,000.00 for tech equipment) 📱
• Paid certifications and qualifications 🎓
• Birthdays off 🎁
• Financial wellbeing advisor 💸
• Opportunity to develop within a fast-growing tech business with an ambitious year-on-year growth trajectory 📈
• Market-leading parental leave policies 👶🏽
• Various wellbeing initiatives 🧘🏽‍♀️
• Exclusive access to discounts & rewards programs, including Gym membership 💸
• High-spec equipment (laptops, phones, etc.) 💻
• Working from home equipment budget 🏠

Location:

Remote-based role. However, within commutable distance to Manchester would be desirable for the odd team-building activity / meeting.

Environmental & Social Responsibility:

Our business strives to progress our industry as a whole and are using the B Corporation framework to continuously build on how we can treat our employees, community and environment with respect.

We expect that all of our employees play their part in our social progression plans, whether that’s leading the environmental board, playing a part in the DEI community, participating in a charity support day or simply just following our advice on buying locally and considering the environment when booking a hotel or restaurant. Every bit counts.

Apply Now:

If you are interested in joining one of our teams, get in touch today!

Please send an email including your CV to careers@cloudm.io