Junior QA Analyst
We usually respond within a week
CloudM is an award-winning SaaS company whose humble beginnings in Manchester have grown into a global business in just a few short years.
The CloudM platform is designed to help our customers get the most out of SaaS applications like Microsoft 365 and Google Workspace, automating time-consuming tasks like IT admin, onboarding & offboarding, archiving, and migrations.
Our SaaS data management platform has been used by over 35,000 customers in 107 countries including the likes of LinkedIn, Uber, Netflix, Booking.com, and Spotify.
We have a brilliant team of more than 70 people in Manchester, Europe, and USA. We are still growing, and that means we need more brilliant people who share our ambition to join our team.
Join the Cloud revolution. Join CloudM.
Role Overview:
Working with our product and development teams, you will be responsible for testing our software products while logging and managing defects found using an Agile development methodology.
You will play a key role in helping build confidence in production software whilst interacting with a wide range of cloud and on premises data platforms alongside other multi-disciplined analysts in the team.
Responsibilities:
Understand functionality provided by our products and systems and how end users use them to achieve their business goals by configuring test environments.
Run manual tests to validate the system using pre-existing test scripts.
Record any anomalies in our defect tracking system (Jira) and ensure they are communicated to developers and a remediation plan is agreed.
Ensure that the changes required to implement new functionality are understood and testable by writing user stories and acceptance criteria and validating with product owners.
Create new test cases, scripts and data to validate that newly developed software is behaving correctly.
Working with support and sales teams to demonstrate and get feedback on new features.
Skills and Experience:
Key Skills
Hands-on exposure to software development and testing gained from an IT placement or work experience, working with a team handling new software developed in house or by a third party.
IT systems engineering knowledge at an intermediate level - the ability to install and configure software.
Familiarity with cloud-based office/productivity software such as Microsoft 365, Sharepoint, Teams or Google Workspace.
Good interpersonal skills - able to communicate with technical staff verbally and in writing. Able to define expectations and explain why something isn’t meeting them. Able to gain commitment from developers to rectify defects.
Willing to work collaboratively across multiple departments
Excellent systems analytical skills - able to determine various combinations of inputs and assess what output should be expected. An inquiring, exploring “what if” attitude to evaluating software quality.
Excellent precision and attention to detail. Able to spot graphical, spelling and grammatical errors in addition to software defects.
Desirable Skills
Experience with testing or supporting a Software as a Service (SaaS) product.
Knowledge of how work is managed in an Agile software development team using tools such as Jira, and with Agile development methodologies such as Scrum.
Test and defect management systems experience.
Knowledge of automated testing (Python, Java, C#)
Knowledge of front-end and API testing
Knowledge of setting up and maintaining automated scripts
Knowledge of testing tools such as Selenium, Cypress, Katalon.
Solid understanding of computer programming and software development
Exposure to cloud-based software development and deployment, including Microsoft Azure, Google Cloud Platform, Amazon, etc.
Exposure to databases and able to load and query data using SQL.
Degree-level education - BSc/MSc level (or equivalent), ideally in Computer Science or a related engineering or numerate subject, with 1 year placement / work experience in an IT role, or A-level or equivalent with 2-3 years experience working in an IT position.
A passion for learning new technologies and skills.
CloudM Culture:
We are a company consisting of old hands and new faces, all with a passion for technology’s power to simplify. We are developers, designers, marketers and innovators.
We are constantly trying new things, and sometimes getting it wrong. Which is good, as innovation never came from perfection. We work quickly to keep pace with the industry we’re in. We’re proactive, not reactive, and have been that way since day one. We want to have the answers when our customers ask us questions.
CloudM is a remote-first organisation. This means we are not limited to one geographical location. We are committed to attracting and developing a diverse workforce, seeing individual differences as opportunities for innovation and growth. Our company is about culture-add, not culture-fit.
Our DE&I (Diversity, Equity and Inclusion) strategy is ingrained in everything we do here at CloudM. From recruitment and employee engagement to our EVP (Employee Value Proposition). We use gender bias decoders to check our job listings are inclusive and post on LGBTQ+ and neurodiverse job boards for our recruitment. Our EVP includes flexible working hours (we believe flexible working should be the norm, not the exception), generous family leave pay (commonly known as maternity/paternity/adoption leave), EAP (Employee Assistance Program) and mental health first aiders. All of this helps with our team’s work-life balance, removing barriers to childcare or caring for relatives and pets. Our team can do the school run or even go to the gym in the middle of the day. We are trying to build a culture of flexibility and inclusivity for the long term.
What CloudM can offer you:
- Private healthcare including dental and optical care 🦷
- Company contributed pension (matched up to 5%) 💷
- Unlimited paid holiday 🌴
- Flexible working - we ask that you work during core hours (10-4) to help with collaboration, but outside of that you can work when suits you 😊
- 10 paid sick days 🤧
- Death in service, 4 times your annual salary 💔
- Employee Assistance Program (EAP) 📞
- Cycle to work scheme 🚲
- Tech scheme (Salary sacrifice, CloudM can loan you up to £1,000.00 for tech equipment) 📱
- Paid certifications and qualifications 🎓
- Birthdays off 🎁
- Financial wellbeing advisor 💸
- Opportunity to develop within a fast-growing tech business with an ambitious year-on-year growth trajectory 📈
- Market-leading parental leave policies 👶🏽
- Various wellbeing initiatives 🧘🏽♀️
- Exclusive access to discounts & rewards programs, including Gym membership 💸
- High-spec equipment (laptops, phones, etc.) 💻
- Working from home equipment budget 🏠
Location:
Remote-based role. However, within commutable distance to Manchester would be desirable for the odd team-building activity / meeting.
Environmental & Social Responsibility:
Our business strives to progress our industry as a whole and are using the B Corporation framework to continuously build on how we can treat our employees, community and environment with respect.
We expect that all of our employees play their part in our social progression plans, whether that’s leading the environmental board, playing a part in the DEI community, participating in a charity support day or simply just following our advice on buying locally and considering the environment when booking a hotel or restaurant. Every bit counts.
Apply Now:
If you are interested in joining one of our teams, get in touch today!
Please send an email including your CV to careers@cloudm.io
- Locations
- Remote Based (UK)
- Remote status
- Fully Remote
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Junior QA Analyst
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