Senior Sales Engineer - Saas

You’ll become a technical expert in CloudM technologies, and will work closely with the Sales Team to ensure that the products and services being proposed are aligned to the customers' requirements.

Senior Sales Engineer - SaaS

CTS Group is the one the fastest growing cloud technology companies in Europe, providing digital transformation services (Cloud Technology Solutions) and a market-leading software platform (CloudM). Your role will focus on the CloudM part of CTS Group. 

CloudM is a SaaS brand providing one platform to get the most of Microsoft 365, Google Workspace and other SaaS. Our platform has been used by over 40,000 organizations in 83 countries including the likes of LinkedIn, Uber, Netflix, Booking.com and Spotify.

Role Overview:

You’ll become a technical expert in all CloudM technologies, and will work closely with the Sales Team to ensure that the products and services being proposed are appropriate and aligned to the customers’ requirements.

In addition, you’ll have a close working relationship with the CloudM Deployment Specialists, Customer Success Managers and Product Management Teams, all of which rely on the feedback and expertise of the Sales Engineers when helping customers through the CloudM solution.

You'd join of a team of Sales Engineers who engage with business prospects across all industries, discover and assess customer requirements, prepare and present demonstrations of CloudM products and services, and address and overcome technical objections that arise throughout the process.

The CloudM Platform provides organizations with leading SaaS management capabilities and solutions. We deliver enterprise-grade cloud solutions that leverage cutting-edge technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future within their chosen digital workspace. 

Responsibilities:

  • Work closely with the Sales Team on qualifying opportunities, proposals and pitches for business
  • Attend meetings with Account Managers and Sales Executives to provide technical expertise, guidance and product demonstrations
  • Work closely with sales team to ensure a clear delivery model (Statement of Works)
  • Respond to customers’ requests for information and proposal requests
  • Ensure that the company’s offerings can deliver on the customer’s requirements
  • Provide feedback and ideas for product development from calls with customers
  • Identify and share best-practice knowledge amongst the CloudM communities
  • Author or contribute to CloudM customer-facing publications such as whitepapers, tutorials, blogs, etc.
  • Help to establish a clear strategy for Sales Engineering across CloudM Organize, train and equip junior members of the Sales Engineering team. 
  • Assess the team’s go-to-market readiness, identify gaps in preparedness, and build plans to ensure the team is trained and equipped 
  • Work with CloudM leadership to identify, qualify and prioritize coverage for opportunities, participate in periodic opportunity review meetings providing insight into how to best secure the opportunity

Key Skills:

  • Confident communicating with customers at all levels, and will be able to operate independently
  • Experience as a customer-facing engineer
  • Previous experience working alongside sales teams
  • The ability to communicate technical information to non-technical audience in a way that is easy to understand
  • Solid problem-solving abilities coupled with a desire to take on responsibility
  • Strong understanding of public cloud technologies - Microsoft 365, Google Workspace, GCP, Azure

Desirable Skills:

  • Experience operating CloudM products for customers
  • Working with CloudM products in a sales environment
  • Customer or sales engineering with SaaS products

Location:

The role can be based anywhere in the UK and would be remote based, though you’d be expected to travel regularly throughout the UK to visit client sites.

CTS Culture:

We’re a team of over 200, old hands and new faces, all with a passion for technology’s power to simplify. We’re developers, designers, marketers and innovators.

We have a bottom-up mentality. New ideas are discussed, seriously discussed, wherever they come from in the company and then we just get on with it . We’re a roll-your-sleeves-up-and-shout-out-loud type of place, and that goes for everybody. 

We’re constantly trying new things, and sometimes getting it wrong. Which is good, as innovation never came from perfection. We work quickly to keep pace with the industry we’re in. We’re proactive, not reactive, and have been that way since day one. We want to have the answers when our customers ask us questions.

But most importantly we’re a team. Here at CloudM, it’s about balance. As long as you’re driven, ambitious and can get the job done we will respect the outside lives of our employees. That’s why everybody gets their birthday off (plus unlimited leave), cheap gym access, private healthcare, and plenty more.  

Location:

The role can be based anywhere in the UK and would be remote based, though you’d be expected to travel regularly throughout the UK to visit client sites.


Benefits:

In addition to the competitive salary, you’ll get private health insurance and company contributed pensions as standard. 

We have a multitude of other benefits, including a market leading parental leave policies, health & wellbeing initiatives and access to a discounts and rewards programme (including discounted gym membership).

You’ll be invited to the bi-annual international company ‘kick off’ conferences, which are a great chance to meet your colleagues that you don’t see everyday.

Additional information

  • Remote status

    Flexible remote

We usually respond within three days

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